Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Blackstone Service Desk

Welcome to Blackstone Energy Services Customer Support

Welcome! You can raise a Service Desk request from the options provided.

Portals

  1. Internal IT Service Desk

    You can raise a request for internal IT Service Desk using the options provided. *BLACKSTONE EMPLOYEES ONLY.*

  2. Utility Bill Management Service Desk

    Welcome! You can raise a request for UBM Service Desk using the options provided.

  3. blackPAC IoT Services

    Welcome! You can raise a request for blackPAC IoT Service Desk using the options provided.

Suggested forms

  • Access in Internal IT Service Desk

    Are you having issues with access to a file, folder, SharePoint, etc?

  • Software in Internal IT Service Desk

    If you need assistance with software

  • Bill Data Capture & Quality in Utility Bill Management Service Desk

    Get assistance for data capture & quality issues.

  • Other in Internal IT Service Desk

    Get assistance for general IT problems and questions.

Powered by Jira Service Management
{"xsrfToken":"73faf44310515a74d05d23112f6b480640aab823_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6ece058a-e67e-4a4c-b282-37a0add7b509/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYTNjZDZhNi1mOTBjLTRhMDQtOWE3ZC00ZTI3OTg2NmE5ODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZlY2UwNThhLWU2N2UtNGE0Yy1iMjgyLTM3YTBhZGQ3YjUwOSI6WyJyZWFkIl19LCJleHAiOjE3NjUxMTAyMDEsIm5iZiI6MTc2NTEwOTYwMX0.3duxNX-5qrLZLV9wUAfyNjnWLGf_VTpio4qi5wuElH8&client=ea3cd6a6-f90c-4a04-9a7d-4e279866a980&mode=fit","logoId":"6ece058a-e67e-4a4c-b282-37a0add7b509","isLogoAvailable":true,"helpCenterTitle":"Welcome to Blackstone Energy Services Customer Support","sharedPortalName":"Blackstone Service Desk","userInitialAnnouncementHeader":"Welcome! You can raise a Service Desk request from the options provided.","translations":{"en-US":{"helpCenterTitle":"Welcome to Blackstone Energy Services Customer Support","sharedPortalName":"Blackstone Service Desk","announcementHeader":"Welcome! You can raise a Service Desk request from the options provided.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#500a56","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlYTNjZDZhNi1mOTBjLTRhMDQtOWE3ZC00ZTI3OTg2NmE5ODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjUxMTAyMDEsIm5iZiI6MTc2NTEwOTYwMX0.MMRnR3F97omnTfkV4NHJ5jPxWbGtv4JpRsPANS-aEmI&client=ea3cd6a6-f90c-4a04-9a7d-4e279866a980&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#500a56","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=blackstoneenergy","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"73faf44310515a74d05d23112f6b480640aab823_lout","baseUrl":"https://client.support.blackstoneenergy.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://blackstoneenergy.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ea3cd6a6-f90c-4a04-9a7d-4e279866a980","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"641efbeeaccd456bac517bf6616660c6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://blackstoneenergy.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}